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Cancellation And Return Policy

Cancellation and Refund Policy

1. Any cancellations to the order shall be made before 24 hours of the actual time of delivery to claim refund of the paid amount. No refund shall be made once the 24hr delivery window starts.

2. Cancellation of order shall be made with mail with Subject: " Cancellation Request" and sent to care@onlinedelivery.in E-Mail shall contain following details:-

  • a. Order ID:
  • b. Cancellation Reason:

3. Cancellation shall be initiated after formal order cancellation request is received at care@onlinedelivery.in. And amount will be credited in the same account from where its deducted and it will take 7 to 10 days.

4. Refund shall be made under following conditions:

  • a. Order was cancelled.
  • b. Order was not delivered to the recipient.( This does not include the case for unfounded recipient )
  • c. If there is any complain regarding the quality of the product being delivered, we will inquire about the same and if it is found to be true, the customer will get a full refund or the pro duct will be replaced.

5. A refund can only be requested in case of service failure, our team will evaluate if an order qualifies for a refund and the decision of our management will be final. The refund amount in no circumstances can exceed the amount paid by customer, we are not liable for any loss or claim beyond the amount actually paid by customer.

6. In case of Cancellation, 15% charge will be applicable.

7. Any discounted or exempted amount can not be claimed for refund.

8. Any extra amount credited to Online Delivery account may be considered for order enhancement but will not be refundable.

9. In all matters concerning Cancellation and refund Online Delivery shall have the deciding hand.

10. Online Delivery may amend its Cancellation And Refund Policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by email or an announcement on the website.

11. If you have any questions/comments about our Cancellation And Refund Policy, please email us at care@onlinedelivery.in Online Delivery team

 

What Are Client Say

Welcome to Online Delivery – Online Delivery is the way you can find flowers, cake and gifts.You can send Flower, Cake and Gift Item to your love one. A definitive online gifts store of India ready to pamper you and your loved ones with specialized gifts idea for every occasion. India is a festive land. From region to region the festivals change as do the people. Online Delivery flowers and gifts shop of India gives you plethora of options to pick an ideal gift. access Online Delivery and make your life easy.

Send Gifts to India for Every Occasion - India celebrates many festivals owing to its diversity and cultural variation. Therefore, festivals are taking place every day. On grand festivals and occasions we upscale our capacity to meet the flexing demands to send gifts, flowers, cakes and sweets to India. The exemplary gift ideas on Diwali like lovely red roses with a hamper of mithai that would make anyone happy. Sisters can send teeka thali with mithai to brothers on Raksha Bandhan and bonds the relation even from long distance. Special occasions like Valentines day, Rose day, Mothers day, Fathers day and similar personal festivals means a lot and each occasion should have gifts and happiness as the essential ingredient. Send Teddy bear to India through Online Delivery.

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